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What's has happened to BT? I signed up a year ago because they felt like a safe hand. It took several phone calls, engineer visits and numerous mails asking me to return equipments before I finally got the service set up.

Three months ago I had enough and requested out. I then receive a bill of almost £300 to pay immediately for the leaving my contracts early. I paid in 2 instalments then first thing this morning I receive an email from Lucas credit saying they are collecting on BT's behalf?

What happened to BT? They are losing the plot.
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