Just had a phone all from BT customer resolution centre in Manchester? saying that they are going to do a "cease and re-provide" which will take up to another 5 working days and with no guarantee at the end :-(, 😞 but this will hopefully resolve the issue....! Otherwise I'm off to Beachy Head!
Hi @1000pr, do you have a Hub6? We had an Engineer come out today, all lines to our house are getting high broadband speed, but not internet with our Hub 6, he connected his Hub 5 and it worked perfectly! Unfortunately he couldn't leave it with us so i need to request one from BT if they have the 5? Sounds like they have lots of problems with the Hub6 - i wonder if the 6 is also causing your problems?