cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Beginner
215 Views
Message 1 of 3

Confirmation Email of Order

I ordered Bt Infinity 2 (Fibre), along with phone and TV on Monday 1st February. Despite receiving an immediate email saying that I'd receive an email within 5 days to confirm my order etc, I still have yet to receive this. Therefore, I wondered if anyone has had a similar problem and how long I should wait. Any help would be much appreciated. I do have a BT.com reference, but not an order reference, so can't track the order. Any help would be greatly appreciated. Thanks.
0 Ratings
2 REPLIES 2
Highlighted
Moderator
Moderator
195 Views
Message 2 of 3

Re: Confirmation Email of Order

@duncnik Thanks for posting about your order, if you need any assistance with this please use the 'contact the mods' link in my forum profile to send in your details. You can find the link by clicking on my username .

Thanks

Neil

0 Ratings
Highlighted
Beginner
173 Views
Message 3 of 3

Re: Confirmation Email of Order

Thanks for your reply Neil. It's much appreciated. I'll follow your instructions to contact the moderators shortly.
Thanks again for your time,
Duncan.
0 Ratings