Connect wireless printer to BT Homehub6

[Genista2000]

HI I'm trying to connect a new (epson) printer to a HH6 using wifi.  I've turned off Smartsetup but still no joy after many attempts.   Any suggestions?

[imjolly]

which epson model

[Genista2000]

it's the ET-2711

[licquorice · Accepted solution]

Try splitting the wifi bands and connect by entering the wireless passkey on the printer rather than using WPS

http://bt.custhelp.com/app/answers/detail/a_id/56419/~/how-do-i-split-my-bt-hubs-ssid-%28wireless-ne...

[Genista2000]

Thanks a lot for the suggestion. Splitting the bands seemed to do it, while still using WPS. I started WPS from the router settings (rather than the button on the router): not sure if that made any difference. But it works now. Thanks so much for your help!