Quick background to my problem basically the internet will not connect at peak times, ongoing issue for over 3 weeks now!?
I switch my homehub v2 off/on for the past 6 years & have never had a problem connecting.
After numerous calls, line checks, microfilter changes, master socket & different routers (netgear & broadband business hub) still no joy connecting at peak times.
I had an engineer visit on Tuesday who advised there is no problem with the line & to leave the home hub on all the time. Which I have done. He did however change my master socket, even though there was no fault with it
It was connected this morning, however this afternoon the "b" on my hub it is now flashing amber!
it is driving me crazy... any suggestions greatly appreciated?
Thanks for reading & taking the time to post.
Unfortunately i'm at work but will update you with as much as information as possible:-
I have done the speedtests (speedtest.net) over the past few days (when I was able to connect) & basically during the day D/L speeds were good (6+ Mbps) & in the evening the were lower but surfing was acceptable. This was what I expected as I know BT throttle users at peak times. I will conduct a BT speed test when i get home & post the findings later.
I ran the line check last night when I got home & there was no noise on the line (corded phone)
What I don't understand is my internet has been fine for the past 6/7 years & all of a sudden its gone really flaky. I hate to say it but only since BT have started rolling out Infinty in my area. I am expecting a phone call offering me Infinty v v shortly!!
|Connection time||1 day, 2:55:09|
|Noise margin (Down/Up)||14.6 dB / 22.0 dB|
|Line attenuation (Down/Up)||16.0 dB / 9.0 dB|
|Output power (Down/Up)||19.8 dBm / 12.3 dBm|
|Loss of Framing (Local)||0|
|Loss of Signal (Local)||0|
|Loss of Power (Local)||0|
|FEC Errors (Down/Up)||2403 / 4|
|CRC Errors (Down/Up)||6 / 2147480001|
|HEC Errors (Down/Up)||4 / 2|
|Error Seconds (Local)||6|
|0 Kbps||7150 Kbps|
Max Achievable Speed
| Download speedachieved during the test was - 5169 Kbps|
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Your DSL Connection Rate :8032 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7000 Kbps
I agree that there is nothing obviously wrong with your connection and in fact you have been connected for over 1 day so maybe it is settling down after engineer visit