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hystrix
Aspiring Contributor
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Message 1 of 9

Connecting a normal phone to Home Hub 5

I currently have a normal phone connected to a Home Hub 1.5.  If I upgraded to a Home Hub 5, how would I connect a normal phone to it?

 

I do not have a normal phone socket in the vicinity of my home hub, just a broadband extension cable.

 

Many thanks.

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Keith_Beddoe
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Message 2 of 9

Re: Connecting a normal phone to Home Hub 5

Is it a BT hub phone? If not, then what type of phone is it, and where is it plugged it?

 

Do you use Broadband Talk (the extra phone number)?

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hystrix
Aspiring Contributor
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Message 3 of 9

Re: Connecting a normal phone to Home Hub 5

I don't use broadband talk.  I have a normal land-line phone plugged into the phone socket on my current Home Hub 1.5.

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Keith_Beddoe
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Message 4 of 9

Re: Connecting a normal phone to Home Hub 5


@hystrix wrote:

I don't use broadband talk.  I have a normal land-line phone plugged into the phone socket on my current Home Hub 1.5.


Just plug it into the phone socket on the microfilter instead. The socket on the back was originally intended for people to use a normal phone with Broadband Talk.

 

On a new home hub, you will still need the microfilter unless you have a new split master socket. So you simply plug the phone into that.

 

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scootwilson
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Message 5 of 9

Re: Connecting a normal phone to Home Hub 5

I sympathise with the poster. I get 25 mbps when I only have the Home Hub 5 connected to my master socket but when I try connecting a normal phone via a splitter my speed drops to 4mbps. What's more the HH5 keeps resetting every few minutes. Not having a phone socket in the back of the Home Hub 5 like on the 3 is really annoying and means I effectively can't get the Infinity speed I'm paying for. Angry customer!

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imjolly
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Message 6 of 9

Re: Connecting a normal phone to Home Hub 5

@scootwilson

 

are you connecting the filter to the master/test socket then hub to dsl side of filter and splitter to phone side of filter then phone to splitter



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scootwilson
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Message 7 of 9

Re: Connecting a normal phone to Home Hub 5

Thanks, yes the BT Engineer said I no longer needed the ASDL splitter, but I'd originally ignored it and left it on. But the box often resetted randomly every ten minutes and only got 4mbps compared to 24 with that too. Yes the splitter is on the end of my 10meter concealed extension cable but that's because I am not able to run two wires through from the master socket. I just don't understand why BT didn't keep the 'phone' socket on the HH5. I got faster speeds when I wasn't with Infinity and the HH2! BT what were you thinking. They don't have any guides on the internet for setting up a system either and seem to assume people only have the router and not normal phones as well.

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imjolly
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Message 8 of 9

Re: Connecting a normal phone to Home Hub 5

if you now have a MK3 socket are you running an extension cable from the adsl socket with a splitter in the end and then to phone  OR

 

are you connecting to phone socket on MK3 master with extension socket then with splitter on end and then connecting router and phone

 

can you explain in more detail even a photo would help



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Pat7
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Message 9 of 9

Re: Connecting a normal phone to Home Hub 5

 
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