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Beginner
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Message 1 of 17

Connecting two extenders to one router hub. (BT Dual-Band WI-FI Extender 610)

Hello

I previously bought a BT Dual-Band WI-FI Extender 610 a couple of month's ago and is working fine. We decided to buy another one for upstairs and for some reason when I follow the steps provided it does not work even when the other extender is turned off. Sometimes it states it has connected but then it goes back to the lights strolling up and down and is disconnected. 

Sometimes when I finish the steps this message appears-

“The management address may be changed, please use the IP discovery tool to detect management address and log in again”.

I hope somebody can help solve this issues.

Thanks

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16 REPLIES 16
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Message 2 of 17

Re: Connecting two extenders to one router hub. (BT Dual-Band WI-FI Extender 610)

Have you checked the behaviour of the LEDs' against the product guide, it sounds as if you have placed the new extender beyond the range of the router.

 


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Distinguished Sage
Distinguished Sage
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Message 3 of 17

Re: Connecting two extenders to one router hub. (BT Dual-Band WI-FI Extender 610)

Wifi extenders are very poor devices, their location of necessity is always a compromise. Powerline adaptors are a better option or better still a wireless access point connected by Ethernet cable to the router.

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Beginner
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Message 4 of 17

Re: Connecting two extenders to one router hub. (BT Dual-Band WI-FI Extender 610)

Yes, but the thing is that the extender is right next to hub which I don't understand.
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Distinguished Sage
Distinguished Sage
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Message 5 of 17

Re: Connecting two extenders to one router hub. (BT Dual-Band WI-FI Extender 610)

Looking at the user guide, it would appear that the units are given a hard coded management IP address of 192.168.1.1. If that cannot be changed, both units will have the same IP address which won't work.

 

I'm not sure it is possible to have 2 extenders connected to the hub.

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Distinguished Sage
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Message 6 of 17

Re: Connecting two extenders to one router hub. (BT Dual-Band WI-FI Extender 610)

I'm not sure what the setup wizard does, but I suspect it may change the IP address from the default as the guide says the browser will be disconnected after configuring. If it does, and the address is selectable, you need to give the 2 devices different addresses.

 

https://btsupport.custhelp.com/ci/fattach/get/5110530/1506325540/redirect/1/filename/3907%20Wi-Fi%20...

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BT Devices Expert
BT Devices Expert
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Message 7 of 17

Re: Connecting two extenders to one router hub. (BT Dual-Band WI-FI Extender 610)


@licquorice wrote:

Looking at the user guide, it would appear that the units are given a hard coded management IP address of 192.168.1.1. If that cannot be changed, both units will have the same IP address which won't work.

 

I'm not sure it is possible to have 2 extenders connected to the hub.


Hi.

 

The Extenders do use a default IP of 192.168.1.1 but this is only until they successfully connect to a router, then will get an IP address via DHCP. After this you can use http://mybtdevice.home instead to navigate to the web interface.

 

Have you tried connecting to your router using the web interface, manual method? Go to Wireless Setings and choose manual connection, then enter the SSID, security type (most likely WPA2-AES) and password.

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Message 8 of 17

Re: Connecting two extenders to one router hub. (BT Dual-Band WI-FI Extender 610)

@Dan-O Is it possible to give the devices static addresses directly via the management page, that would seem a more stable configuration.

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BT Devices Expert
BT Devices Expert
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Message 9 of 17

Re: Connecting two extenders to one router hub. (BT Dual-Band WI-FI Extender 610)


@licquorice wrote:

@Dan-O Is it possible to give the devices static addresses directly via the management page, that would seem a more stable configuration.


Yes you can do this - via the Network page.

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Message 10 of 17

Re: Connecting two extenders to one router hub. (BT Dual-Band WI-FI Extender 610)


@Dan-O wrote:

@licquorice wrote:

@Dan-O Is it possible to give the devices static addresses directly via the management page, that would seem a more stable configuration.


Yes you can do this - via the Network page.


@Mquinn92 In that case I suggest you configure the devices as 192.168.1.10 and 192.168.1.20

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