Been having connection issues for the past 3 months and been extremely bad with the recent snow and I'm sure its been related to when we have heavy rain also but I could be chasing a lost cause here.
However, My connection has remained stable for 3 days now but still shows a high number of errors, which I have previously discovered is related to signal loss. I know that I need 3 days showing for my speed to be restored.
below are my stats:
I have tried several combinations of filters, have been sent a new hub by BT to see if that was the culprate but it was the same. Have plugged stright in to the test socket with no difference. Does anyone else think the rain could be flooding cables between myself and the exchange and therefore causing problems? My father had this issue when I was living at home and he went and opened up the nearby access point to find the cables were flooded and I've searched online and seen other discussions stating this had caused problems for them.
I'd like to know the forum's thoughts on this.
as keith says just stay connected 24/7 and the banded profile should be released in a few days. are you connected to the test socket at the moment?
I currently have an extension lead connected to the test socket, which in turn I have my hub plugged into. As i have previously stated, I plugged the hub directly into the test socket via a single filter and was having the same issue, therefore exempting my extension lead from any blame.
when you said there was no difference connecting without the extension lead do you mean the connection speed was the same. it would be the same as you are in a banded profile but your stats could have been better that is why the request for your stats when connected direct to test socket is requested
at prsent a stable connection is essential to get you out the banded profile
just need to wait and see what connection speed and noise margin you get when released from the banded profile
yup but thats just the issue, i can't get out of the banded profile because my connection keeps dropping, as I have been trying to explain since my original post and also in the thread's title.
Now back to my point about the rain. We've had serious amounts of rain in the past 24 hours and my connection has dropped twice in that time. It doesnt seem to be a coincedence any more as I got my stability and speed back when we didnt have any rain for a week. Thoughts on this please?
as I said in a previous post connecting to the test socket directly and then posting your stats will help in that if your connection continues to drop connection then that suggests the problem is outwith your property and needs an engineer. you can contact the mods and they may arrange an engineer visit but should the problem be on your side of the master then you will get a bill for the callout.
just try to make sure that does not happen by using test socket