Hi, I've been having real bad problems with my BB connection for a week now. Disconnecting every few minutes and when I do get connected the speed resembles dial up!! Did all the usual checks, restart router check for noise on line etc, and nothing! I'm on BT Infinity 1 using HH5 can anyone help please? I can't deal with the customer service people as they are disgustingly rude and don't care at all!