Hi, This is the results john46 asked for in a previous post. I dont really know what I am looking for or what is good or bad so hopefully you can shed some light on them.
ADSL line status Connection information Line state Connected Connection time 0 days, 0:38:56 Downstream 5,174 Kbps Upstream 1,062 Kbps ADSL settings VPI/VCI 0/38 Type PPPoA Modulation ITU-T G.992.5 Latency type Interleaved Noise margin (Down/Up) 3.6 dB / 5.9 dB Line attenuation (Down/Up) 48.0 dB / 22.7 dB Output power (Down/Up) 0.0 dBm / 13.0 dBm Loss of Framing (Local) 0 Loss of Signal (Local) 0 Loss of Power (Local) 0 FEC Errors (Down/Up) 446566 / 4294967232 CRC Errors (Down/Up) 38 / N/A HEC Errors (Down/Up) N/A / 0 Error Seconds (Local) 23
Theese are from the speedtester test.
FAQ Results Image not loaded Test1 comprises of two tests 1. Best Effort Test: -provides background information. Download Speed 4179 Kbps 0 Kbps 7150 Kbps Max Achievable Speed Download speedachieved during the test was - 4179 Kbps For your connection, the acceptable range of speeds is 2000-7150 Kbps. Additional Information: Your DSL Connection Rate :5174 Kbps(DOWN-STREAM), 1061 Kbps(UP-STREAM) IP Profile for your line is - 4564 Kbps 2. Upstream Test: -provides background information. Upload Speed 810 Kbps 0 Kbps 1061 Kbps Max Achievable Speed >Upload speed achieved during the test was - 810 Kbps Additional Information: Upstream Rate IP profile on your line is - 1061 Kbps
I have got the filter pluged into the test socket as bt said it might be the iplate that was causing the problem but it hasnt made any differerence. I have tried the quiet test but only have a cordless phone so was unsure how much of a hum there should be I will try and borrow a corded phone and check again. I dont know if its connected but my son always gets a strict nat type on his ps3 on all the call of duty games the only one he doesnt is modern warfare 2 where it open. Thanks foe any help you can give.
Solved! Go to Solution.
Hi, Yes the hub reconnected then after a flashing orange broardband light. I didnt press the reset button just let it sort itself out. I will try to unplug if from the phone line when it does it like the link said. Does everything else I posted look ok?
Been trying over last week but no joy sometimes the noise margin shows 2.3 so think I will get in touch with bt and see what happens
Try the broadband help desk first. If you get no luck, then return here and we can suggest another option.
Hi, Phoned the help desk on 17/02/12 after an hour and half on phone they told they were getting conflicting results from the tests they were running and were raising it to a higher level and someone would be in touch. No one has been in touch but the noise margin seems to be around 4.5 most of the time, But am I am on the afters shift this week so can only check it in the morning between 9-12 or after 11pm so don't know if it will drop in the evening. After reading about on the forum and seeing what settings are in the hub, in the event log there is a message that shows every few hours its "09:14:12 21 Feb FIREWALL icmp check (1 of 1): Protocol: ICMP Src ip: 126.96.36.199 Dst ip: 188.8.131.52 Type: Destination Unreachable Code: Port Unreacheable" any idea what this means. Cheers
Hi As you have had no luck with the help line I suggest you contact the forum mods they should be able to get your problem sorted for you this is a link to them
they normally reply by email or phone directly to you within 3 working days
They are a UK based BT specialist team who have a good record at getting problems solved