Ever since I did a hard reset of the home hub about 3 weeks ago the connection has been constantly dropping with an orange light being displayed.
Another unrelated question I thought I would ask seen as I'm here is relating to my download speed; when I went to speedtest.net I was getting 150 mb/s right after the install however now it's half of that, what could this be due to? 150 mb/s would be fantastic!
Here is some information you might need:
1. Product name: | BT Home Hub |
2. Serial number: | +068343+NQ33712894 |
3. Firmware version: | Software version 4.7.5.1.83.8.204 (Type A) Last updated 15/01/15 |
4. Board version: | BT Hub 5A |
5. DSL uptime: | 0 days, 00:15:57 |
6. Data rate: | 20000 / 70703 |
7. Maximum data rate: | 23181 / 70341 |
8. Noise margin: | 6.5 / 6.5 |
9. Line attenuation: | 22.1 / 18.3 |
10. Signal attenuation: | 22.1 / 18.3 |
11. Data sent/received: | 2.2 MB / 28.6 MB |
12. Broadband username: | bthomehub@btbroadband.com |
13. BT Wi-fi: | Yes |
14. 2.4 GHz Wireless network/SSID: | BTHub5-9T7J |
15. 2.4 GHz Wireless connections: | Enabled (802.11 b/g/n (up to 144 Mb/s)) |
16. 2.4 GHz Wireless security: | WPA2 |
17. 2.4 GHz Wireless channel: | Automatic (Smart Wireless) |
18. 5 GHz Wireless network/SSID: | BTHub5-9T7J |
19. 5 GHz Wireless connections: | Enabled (802.11 a/n/ac (up to 1300 Mb/s)) |
20. 5 GHz Wireless security: | WPA2 |
21. 5 GHz Wireless channel: | Automatic (Smart Wireless) |
22. Firewall: | Default |
23. MAC Address: | 18:62:2c:13:c2:f4 |
24. Modulation: | G.993.2 Annex B |
25. Software variant: | AA |
26. Boot loader: | 1.0.0 |
Gonna go ahead and bump this since it seems to be happening alot today!
According to speedtest.net that's what it said, either way my dropping connection still remains.
Any idea?
Anti-virus especially Kaspersky lies about the speed
I suggest you try a factory reset of the hub
http://bt.custhelp.com/app/answers/detail/a_id/11386/~/how-do-i-reset-my-bt-home-hub-to-its-factory-...