An engineer came out yesterday and found the fault on the line, the cover on the terminal block at the top of the drop pole was off and the connections were corroded. That was repaired and the noise figure dropped to 6db. He then did a hard reset of the DLM and kept talking about lower speeds being more reliable although I told him we had a steady speed for nearly 3 years without any problems. So now we have around 63Mbs instead of the 75Mbs previously. When the connection was installed it was near 80 and then it settled at 75 and stayed there. Is it a case of resetting the DLM again so that it finds the best speed?
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can you post the current stats from router please
Speed is back to 75 now, Iguess it just took a while to settle down. Thanks for your help.