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spinecho
Contributor
1,869 Views
Message 1 of 10

Connection problems (cast, SSH & vnc) HH6

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Hi.

Upgraded to HH6 from HH5 the other day.
All devices connected fine and I've no major problems with connectivity and speed.

However, I've lost ability to cast YouTube etc. from my Android phone to my Sony Android TV and I can no longer SSH into my LibreElec android box (VNC to box has gone as well).
All these things worked fine under HH5.

I'm running Windows 7 32bit on laptop.

I've split the 2.4 & 5 bands and I've turned smart setup off.

I'm at a loss.

Any ideas?
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9 REPLIES 9
Liam_
Recognised Expert
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Message 2 of 10

Re: Connection problems (cast, SSH & vnc) HH6

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Going by what I've read of the Hub 6 I wouldn't consider it an 'Upgrade'.  Best thing is to go back to using the Hub 5.  Things worked with the Hub 5 so why fix something that isn't broken.

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spinecho
Contributor
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Message 3 of 10

Re: Connection problems (cast, SSH & vnc) HH6

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Fair enough..but can you or anyone actually help with HH6, rather than just "go back to HH5"?
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Liam_
Recognised Expert
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Message 4 of 10

Re: Connection problems (cast, SSH & vnc) HH6

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If all your settings in the Hub 6 are correct, then try 1 factory reset of the hub.  The recessed switch in the back, hold for at least 20 seconds.  When restarted enter your settings again and see if it works.

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spinecho
Contributor
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Message 5 of 10

Re: Connection problems (cast, SSH & vnc) HH6

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Will try that thanks
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gg30340
Distinguished Sage
Distinguished Sage
1,802 Views
Message 6 of 10

Re: Connection problems (cast, SSH & vnc) HH6

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If your Chromecast etc is wireless did you reset it so that it can connect to the wireless of the Smarthub. It will obviously be a different SSid and wireless passkey from what it used to connect to the Homehub 5.

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spinecho
Contributor
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Message 7 of 10

Re: Connection problems (cast, SSH & vnc) HH6

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It's not a Chromecast... It's casting from Android app to Android TV (eg YouTube).

Also I cannot SSH into my LibreElec box or use VNC...things I could do with HH5
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Liam_
Recognised Expert
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Message 8 of 10

Re: Connection problems (cast, SSH & vnc) HH6

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If you did the factory reset and things still don't work it would seem like swapping back to the Hub 5 is the solution.

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spinecho
Contributor
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Message 9 of 10

Re: Connection problems (cast, SSH & vnc) HH6

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Right...quiz time!
I didn't reset the HH6...but I connected my TV, LibreElec box and phone to 2.4GHz SSID...and...BANG! I can cast, SSH and VNC!!!

So...why can't I do this when connected to 5GHz?
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flamethrower
Aspiring Expert
1,727 Views
Message 10 of 10

Re: Connection problems (cast, SSH & vnc) HH6

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The answer to your question lies in packet analysis then you could spot where things go awry and then report it as appropriate. If you take SSH, for example, that's easy to filter for as its sent on port 22. You might want to checkout something like WireShark:

 

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