cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Moderator
Moderator
456 Views
Message 31 of 37

Re: Connection problems for 6 months !

Hey @TUX,

I've been out of the office for the last few days. I'm sorry that you weren't replied to sooner. I've been checking my suppliers systems to see what happened. The original migration order was raised on the 28/02 to be completed on the 01/03.  Our suppliers cancelled the bulk migration orders and rescheduled it. The active order that I can see now was raised on the 10/04 with a completion date of the 25/04. BT Wholesale are still showing that the order is committed and that it should go ahead. I'll be keeping an eye on it as this may be the cause of your problems.

Thanks

DanielS

Contributor
445 Views
Message 32 of 37

Re: Connection problems for 6 months !

Ok thanks, I'll wait a bit and see what happens with the date .
Contributor
427 Views
Message 33 of 37

Re: Connection problems for 6 months !

@DanielS

Hi, I see it shows as 21CN is available now.

Could someone get me switched over to see if this helps, thanks.

 

0 Ratings
Contributor
413 Views
Message 34 of 37

Re: Connection problems for 6 months !

Edit..
I see it's switched over automatically
Moderator
Moderator
399 Views
Message 35 of 37

Re: Connection problems for 6 months !

That's good news @TUX

Do you need my help with anything else? Smiley Happy

Thanks

DanielS

0 Ratings
Contributor
386 Views
Message 36 of 37

Re: Connection problems for 6 months !

@DanielS
Aye, get them to roll me a length of fiber please !
It's better than before so fingers croseed, thanks.

Cheers
Moderator
Moderator
384 Views
Message 37 of 37

Re: Connection problems for 6 months !

You are more than welcome @TUX.

Hopefully this migration is only the beginning of positive changes for you.

Thanks

DanielS

0 Ratings