Connection problems for 6 months !

[DanielS]

Hey @TUX,

I've been out of the office for the last few days. I'm sorry that you weren't replied to sooner. I've been checking my suppliers systems to see what happened. The original migration order was raised on the 28/02 to be completed on the 01/03.  Our suppliers cancelled the bulk migration orders and rescheduled it. The active order that I can see now was raised on the 10/04 with a completion date of the 25/04. BT Wholesale are still showing that the order is committed and that it should go ahead. I'll be keeping an eye on it as this may be the cause of your problems.

Thanks

DanielS

[TUX]

Ok thanks, I'll wait a bit and see what happens with the date .

[TUX]

@DanielS

Hi, I see it shows as 21CN is available now.

Could someone get me switched over to see if this helps, thanks.

[TUX]

Edit..
I see it's switched over automatically

[DanielS]

That's good news @TUX

Do you need my help with anything else? 

Thanks

DanielS

[TUX]

@DanielS
Aye, get them to roll me a length of fiber please !
It's better than before so fingers croseed, thanks.

Cheers

[DanielS]

You are more than welcome @TUX.

Hopefully this migration is only the beginning of positive changes for you.

Thanks

DanielS