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Miketehbaws
Beginner
473 Views
Message 1 of 14

Constant Disconnection

Hey,

My wireless connection keeps dropping causing my xbox to disconnect and my laptop's internet to freeze for 5-10 seconds.

I've tried changing the channel, resetting the hub, turning off all other devices.  Im only about 2 metres from the hub so having a interupted connection doesnt seem like the solution. 

 

This is extremely depressing as xbox online is virtually impossible to play if it sometimes disconnects inbetween times of 10 seconds- 10 mins.

 

What can i do?

 

P.S. I have home hub 3.0, any help is appreciated Smiley Happy

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13 REPLIES 13
john46
Distinguished Sage
468 Views
Message 2 of 14

Re: Constant Disconnection

Hi It is reccomended for gaming to use a wired connection as there is to many potential sources of interference that can cause packet loss and increase latency and disconnections
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Miketehbaws
Beginner
466 Views
Message 3 of 14

Re: Constant Disconnection

I know wired is alot better but i'd prefer to use wireless and its not just my xbox it affect my laptop too

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imjolly
Distinguished Sage
Distinguished Sage
459 Views
Message 4 of 14

Re: Constant Disconnection

you can try downloading inssider2.1 (istumbler if MAC) and then run it. This will show the broadcasting networks round about you and their channels including your own. If you then enter your router and change your wireless channel to a free or less congested channel.  I know you have tried changing the channel but this gives more information of channel to select

 

Have tried changing your wireless in the hub from b/g/n to just b/g unless all your devices are 'n' rated



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john46
Distinguished Sage
458 Views
Message 5 of 14

Re: Constant Disconnection

if the hub does not disconnect eg none of the lights change colour then it is a wireless interference problem which is not a BT problem as the problem is external to the hub are all your devices wireless card using the latest drivers you could also try changing from wireless b/g/n to b/g that may also help
Miketehbaws
Beginner
451 Views
Message 6 of 14

Re: Constant Disconnection

No the lights don't go off so ty i will try these solutions and come back if and update this Smiley Happy

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Miketehbaws
Beginner
442 Views
Message 7 of 14

Re: Constant Disconnection

Uhm i can't seem to find how to change the wireless from b/g/n to b/g...

Where is it under in the hub settings?

 

Thanks

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imjolly
Distinguished Sage
Distinguished Sage
440 Views
Message 8 of 14

Re: Constant Disconnection

don't use a hub but must be under wireless after you log in to the hub manager



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Miketehbaws
Beginner
439 Views
Message 9 of 14

Re: Constant Disconnection

ok i have changed it to b/g,  i'll give it a good few hours then come back to you thanks alot

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imjolly
Distinguished Sage
Distinguished Sage
437 Views
Message 10 of 14

Re: Constant Disconnection

hope it helps otherwise back to the drawing board



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