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Tymo76
Contributor
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Message 1 of 4

Constant loging in to app

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Is it normal that I have to login to the BT sport's app with my username and password every few hours? It wouldn't be too bad if it remembered my login details and I just had to hit "continue".

I know it's not like a major issue, but just wanted to know if this is normal.
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NeilO
Moderator
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Message 2 of 4

Re: Constant loging in to app

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@Tymo76 Thanks for posting and sorry about the delay replying, this was happening to a small number of customers but should have been sorted in the update released yesterday.

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Tymo76
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Message 3 of 4

Re: Constant loging in to app

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Thanks Neil,as you say the update has sorted this out!
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DavidM
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Message 4 of 4

Re: Constant loging in to app

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Thanks for letting us know @Tymo76. Appreciate you taking time to let us know it's sorted.

 

Cheers

 

David

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