cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Damien1
Aspiring Expert
3,053 Views
Message 1 of 58

Constant voicemail icon

Go to solution
Hi All I'm using Bt mobile sim in a galaxy note 4 when ever I put the sim in I get a voicemail icon in notifications that cannot be removed I have no voicemails I have tried leaving a message then listening to it and deleting it still no luck it seems to want to constantly stay there saying I have a voicemail anyone else having the same trouble or any ideas?

Thanks
0 Ratings
57 REPLIES 57
pottyperson
Distinguished Guru
Distinguished Guru
3,038 Views
Message 2 of 58

Re: Constant voicemail icon

Go to solution

Have you tried restarting the phone?

--
You can click the thumbs up icon below this message if you think it was helpful.
0 Ratings
Damien1
Aspiring Expert
3,027 Views
Message 3 of 58

Re: Constant voicemail icon

Go to solution
Thank you but yes I have tried restarting the phone I've also tried putting my O2 sim back in the symbol goes away then as soon as I put the bt sim back in it comes straight back up its very annoying
0 Ratings
Damien1
Aspiring Expert
2,973 Views
Message 4 of 58

Re: Constant voicemail icon

Go to solution
Can I really be the only person with this problem?
0 Ratings
pottyperson
Distinguished Guru
Distinguished Guru
2,970 Views
Message 5 of 58

Re: Constant voicemail icon

Go to solution

You can get help with BT Mobile by dialling 150 from the phone. If they can't fix it please report back here.

--
You can click the thumbs up icon below this message if you think it was helpful.
0 Ratings
Damien1
Aspiring Expert
2,947 Views
Message 6 of 58

Re: Constant voicemail icon

Go to solution
Thank you I've rung them and they are supposedly looking into it with their tier 2 team
0 Ratings
Damien1
Aspiring Expert
2,906 Views
Message 7 of 58

Re: Constant voicemail icon

Go to solution
Still heard nothing back about this and it's **bleep** annoying
0 Ratings
pottyperson
Distinguished Guru
Distinguished Guru
2,902 Views
Message 8 of 58

Re: Constant voicemail icon

Go to solution

As you've drawn a blank with the helpdesk I'm asking the forum moderators to look into this for you. They will post contact info here in the morning.

--
You can click the thumbs up icon below this message if you think it was helpful.
Damien1
Aspiring Expert
2,894 Views
Message 9 of 58

Re: Constant voicemail icon

Go to solution
Thanks a lot let's hope they can sort it out thanks
0 Ratings
NeilO
Moderator
Moderator
2,888 Views
Message 10 of 58

Re: Constant voicemail icon

Go to solution

Hi Damien1,

 

Please use the 'contact the mods' link in my forum profile to send in your details and we'll be happy to help. You can find the link by clicking on my username.

Thanks

Neil

0 Ratings