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RoarAsh
Beginner

on ‎02-02-2019 1h42

1,060 Views
Message 1 of 3

Constantly missing 2 hops when using TraceRoute.

I've noticed over the last week or so spikes of packet loss on my connection. I have the Smart Hub 2 router. When using tracert I've noticed It's constantly missing hop 2 & 3 - Then displaying a request timed out message. What is causing this? any help would be appreciated. 

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2 REPLIES 2
pippincp
Distinguished Sage

on ‎02-02-2019 2h45

1,049 Views
Message 2 of 3

Re: Constantly missing 2 hops when using TraceRoute.

Hops 2 & 3 are either configured not to respond to ICMP packets or are not responding in time as they are treated as low priority.

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RoarAsh
Beginner

on ‎02-02-2019 15h59

1,004 Views
Message 3 of 3

Re: Constantly missing 2 hops when using TraceRoute.

Thanks for the answer Pippin:)
I've noticed due to this sometimes when playing games or connecting to Discord there is a brief period of packet loss, then it resumes again. Is it due to missing the 2 hops? If so how can this be resolved?

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