cancel
Showing results for 
Search instead for 
Did you mean: 
DaveSimcox
Newbie
364 Views
Message 1 of 3

Contacting BT - the perennial problem

After an exchange of e-mails about a requested change to my broadband package, I have heard nothing for nearly two weeks.

Despite combing the BT website, the only telephone number I can find is the usual 0800 number. Apart from being reluctant to sit on hold for half an hour at a time, I know from previous bitter experience that when I do get through, I won't get any sense.

Has anyone found a more satisfactory way of contacting BT, either a different telephone number or an e-mail address? Or am I wasting my time...

 

Starting today, I won't be binning the flyers from Virgin, Talk Talk et al.

 

Dave Simcox

 

0 Ratings
2 REPLIES 2
Guru
356 Views
Message 2 of 3

Re: Contacting BT - the perennial problem

Here you go Dave .....

 

drop an email to the mods ......

 

They'll sort you -- BT Forum Moderation Team <forum.moderation.team@bt.com>

0 Ratings
Distinguished Sage
Distinguished Sage
354 Views
Message 3 of 3

Re: Contacting BT - the perennial problem

you can try uk sales 08007830056 who have helped in the past



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings