We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.
Meanwhile, many problems can be solved by forum members, if its a problem with your phone or Internet connection.
Hi @Kev230481 I am sorry that you are having problems communicating with us. Please elaborate on what aspect of your service you need help with and we will be happy to point you in the right direction.
Hi @Kev230481 Thanks for posting back and sorry for all the problems.
We will be happy to help you with this if you send us your details. You can contact us by clicking on my user name and selecting contact the mods.