Contacts List

[Carole8]

Half of my contacts are missing since a recent upgrade you did.  How do I get them back?  This is also an issue with other people I know.

[tossercomplaints9]

Same with me.  New system has deleted all my customer lists. Has deleted some current e-mail addresses and inserted some old e-mail addresses.  I received NO WARNING this would happen. I have now lost customers and spent six hours so far trying to get current e-mail addresses back in my system and create new lists.  BT you are a disgrace, such incompetency is unbelievable.  Cannot estimate what this has cost me. 

[Carole8]

Have still not got my Contacts back.

Is this an acceptable way to treat your customers BT?

Your just roll out a replacement to Yahoo and miss half the data from my account. 

Was this not tested beforehand?

If this was a commercial roll out you would be paying penalties by now.