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redpete
Beginner
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Message 1 of 2

Continuous Disconnects

I have been having continuous disconnects all day on my Home Hub 2.

 

Hub Event Log (Connections)

20:16:58   1 Feb xDSL linestate up (ITU-T G.992.1; downstream: 8128 kbit/s, upstream: 448 kbit/s; output Power Down: 13.8 dBm, Up: 12.5 dBm; line Attenuation Down: 11.0 dB, Up: 5.5 dB; snr Margin Down: 22.0 dB, Up: 10.8 dB)

20:16:45   1 Feb xDSL linestate down

20:16:28   1 Feb xDSL linestate up (ITU-T G.992.1; downstream: 8128 kbit/s, upstream: 448 kbit/s; output Power Down: 15.8 dBm, Up: 12.5 dBm; line Attenuation Down: 11.0 dB, Up: 6.0 dB; snr Margin Down: 19.0 dB, Up: 8.7 dB)

20:16:15   1 Feb xDSL linestate down

20:13:31   1 Feb xDSL linestate up (ITU-T G.992.1; downstream: 8128 kbit/s, upstream: 448 kbit/s; output Power Down: 13.8 dBm, Up: 12.4 dBm; line Attenuation Down: 11.0 dB, Up: 5.5 dB; snr Margin Down: 22.0 dB, Up: 11.2 dB)

20:13:18   1 Feb xDSL linestate down

20:02:44   1 Feb xDSL linestate up (ITU-T G.992.1; downstream: 8128 kbit/s, upstream: 448 kbit/s; output Power Down: 15.8 dBm, Up: 12.5 dBm; line Attenuation Down: 11.0 dB, Up: 6.0 dB; snr Margin Down: 20.0 dB, Up: 9.3 dB)

20:02:32   1 Feb xDSL linestate down

20:01:32   1 Feb xDSL linestate up (ITU-T G.992.1; downstream: 8128 kbit/s, upstream: 448 kbit/s; output Power Down: 13.8 dBm, Up: 12.5 dBm; line Attenuation Down: 11.0 dB, Up: 5.5 dB; snr Margin Down: 22.0 dB, Up: 10.9 dB)

20:01:19   1 Feb xDSL linestate down

19:50:51   1 Feb xDSL linestate up (ITU-T G.992.1; downstream: 8128 kbit/s, upstream: 448 kbit/s; output Power Down: 15.8 dBm, Up: 12.5 dBm; line Attenuation Down: 11.0 dB, Up: 6.0 dB; snr Margin Down: 20.0 dB, Up: 9.5 dB)

19:50:39   1 Feb xDSL linestate down

19:49:00   1 Feb xDSL linestate up (ITU-T G.992.1; downstream: 8128 kbit/s, upstream: 448 kbit/s; output Power Down: 13.8 dBm, Up: 12.6 dBm; line Attenuation Down: 11.0 dB, Up: 5.5 dB; snr Margin Down: 22.0 dB, Up: 10.9 dB)

19:48:47   1 Feb xDSL linestate down

19:39:47   1 Feb xDSL linestate up (ITU-T G.992.1; downstream: 8128 kbit/s, upstream: 448 kbit/s; output Power Down: 15.8 dBm, Up: 12.5 dBm; line Attenuation Down: 11.0 dB, Up: 6.0 dB; snr Margin Down: 20.0 dB, Up: 9.4 dB)

19:39:35   1 Feb xDSL linestate down

19:38:23   1 Feb xDSL linestate up (ITU-T G.992.1; downstream: 8128 kbit/s, upstream: 448 kbit/s; output Power Down: 13.8 dBm, Up: 12.4 dBm; line Attenuation Down: 11.0 dB, Up: 5.5 dB; snr Margin Down: 22.0 dB, Up: 10.7 dB)

19:38:10   1 Feb xDSL linestate down

19:35:56   1 Feb xDSL linestate up (ITU-T G.992.1; downstream: 8128 kbit/s, upstream: 448 kbit/s; output Power Down: 15.8 dBm, Up: 12.5 dBm; line Attenuation Down: 11.0 dB, Up: 6.0 dB; snr Margin Down: 20.0 dB, Up: 9.6 dB)

19:35:44   1 Feb xDSL linestate down

19:32:44   1 Feb xDSL linestate up (ITU-T G.992.1; downstream: 8128 kbit/s, upstream: 448 kbit/s; output Power Down: 13.8 dBm, Up: 12.6 dBm; line Attenuation Down: 11.0 dB, Up: 5.5 dB; snr Margin Down: 22.0 dB, Up: 11.0 dB)

19:32:32   1 Feb xDSL linestate down

19:32:09   1 Feb xDSL linestate up (ITU-T G.992.1; downstream: 8128 kbit/s, upstream: 448 kbit/s; output Power Down: 15.8 dBm, Up: 12.6 dBm; line Attenuation Down: 11.0 dB, Up: 6.0 dB; snr Margin Down: 20.0 dB, Up: 9.6 dB)

19:31:56   1 Feb xDSL linestate down

19:16:41   1 Feb xDSL linestate up (ITU-T G.992.1; downstream: 8128 kbit/s, upstream: 448 kbit/s; output Power Down: 13.8 dBm, Up: 12.6 dBm; line Attenuation Down: 11.0 dB, Up: 5.5 dB; snr Margin Down: 22.0 dB, Up: 11.0 dB)

19:16:28   1 Feb xDSL linestate down

18:55:41   1 Feb xDSL linestate up (ITU-T G.992.1; downstream: 8128 kbit/s, upstream: 448 kbit/s; output Power Down: 13.8 dBm, Up: 12.4 dBm; line Attenuation Down: 11.0 dB, Up: 6.0 dB; snr Margin Down: 22.0 dB, Up: 10.5 dB)

18:55:28   1 Feb xDSL linestate down

18:52:40   1 Feb xDSL linestate up (ITU-T G.992.1; downstream: 8128 kbit/s, upstream: 448 kbit/s; output Power Down: 13.8 dBm, Up: 12.4 dBm; line Attenuation Down: 11.0 dB, Up: 5.5 dB; snr Margin Down: 23.0 dB, Up: 11.1 dB)

18:52:27   1 Feb xDSL linestate down

18:01:57   1 Feb xDSL linestate up (ITU-T G.992.1; downstream: 8128 kbit/s, upstream: 448 kbit/s; output Power Down: 15.8 dBm, Up: 12.5 dBm; line Attenuation Down: 11.0 dB, Up: 6.0 dB; snr Margin Down: 21.0 dB, Up: 10.0 dB)

18:01:44   1 Feb xDSL linestate down

17:52:12   1 Feb xDSL linestate up (ITU-T G.992.1; downstream: 8128 kbit/s, upstream: 448 kbit/s; output Power Down: 13.8 dBm, Up: 12.5 dBm; line Attenuation Down: 11.0 dB, Up: 5.5 dB; snr Margin Down: 22.0 dB, Up: 10.9 dB)

17:51:59   1 Feb xDSL linestate down

17:51:08   1 Feb xDSL linestate up (ITU-T G.992.1; downstream: 8128 kbit/s, upstream: 448 kbit/s; output Power Down: 15.8 dBm, Up: 12.4 dBm; line Attenuation Down: 11.0 dB, Up: 6.0 dB; snr Margin Down: 20.0 dB, Up: 9.8 dB)

17:50:55   1 Feb xDSL linestate down

17:43:54   1 Feb xDSL linestate up (ITU-T G.992.1; downstream: 8128 kbit/s, upstream: 448 kbit/s; output Power Down: 15.8 dBm, Up: 12.5 dBm; line Attenuation Down: 11.0 dB, Up: 6.0 dB; snr Margin Down: 21.0 dB, Up: 10.6 dB)

17:43:42   1 Feb xDSL linestate down

17:41:17   1 Feb xDSL linestate up (ITU-T G.992.1; downstream: 8128 kbit/s, upstream: 448 kbit/s; output Power Down: 13.8 dBm, Up: 12.5 dBm; line Attenuation Down: 11.0 dB, Up: 5.5 dB; snr Margin Down: 11.0 dB, Up: 11.2 dB)

17:41:04   1 Feb xDSL linestate down

17:40:46   1 Feb xDSL linestate up (ITU-T G.992.1; downstream: 8128 kbit/s, upstream: 448 kbit/s; output Power Down: 15.8 dBm, Up: 12.5 dBm; line Attenuation Down: 11.0 dB, Up: 6.0 dB; snr Margin Down: 20.0 dB, Up: 9.6 dB)

17:40:33   1 Feb xDSL linestate down

17:39:23   1 Feb xDSL linestate up (ITU-T G.992.1; downstream: 8128 kbit/s, upstream: 448 kbit/s; output Power Down: 13.8 dBm, Up: 12.5 dBm; line Attenuation Down: 11.0 dB, Up: 5.5 dB; snr Margin Down: 22.0 dB, Up: 11.1 dB)

17:39:11   1 Feb xDSL linestate down

17:38:52   1 Feb xDSL linestate up (ITU-T G.992.1; downstream: 8128 kbit/s, upstream: 448 kbit/s; output Power Down: 15.8 dBm, Up: 12.5 dBm; line Attenuation Down: 11.0 dB, Up: 6.0 dB; snr Margin Down: 19.0 dB, Up: 9.4 dB)

17:38:39   1 Feb xDSL linestate down

17:12:56   1 Feb xDSL linestate up (ITU-T G.992.1; downstream: 8128 kbit/s, upstream: 448 kbit/s; output Power Down: 13.8 dBm, Up: 12.6 dBm; line Attenuation Down: 11.0 dB, Up: 5.5 dB; snr Margin Down: 21.0 dB, Up: 11.1 dB)

17:12:44   1 Feb xDSL linestate down

17:12:16   1 Feb xDSL linestate up (ITU-T G.992.1; downstream: 8128 kbit/s, upstream: 448 kbit/s; output Power Down: 15.8 dBm, Up: 12.6 dBm; line Attenuation Down: 11.0 dB, Up: 6.0 dB; snr Margin Down: 21.0 dB, Up: 10.3 dB)

17:12:04   1 Feb xDSL linestate down

17:10:42   1 Feb xDSL linestate up (ITU-T G.992.1; downstream: 8128 kbit/s, upstream: 448 kbit/s; output Power Down: 13.8 dBm, Up: 12.6 dBm; line Attenuation Down: 11.0 dB, Up: 5.5 dB; snr Margin Down: 23.0 dB, Up: 11.6 dB)

17:10:29   1 Feb xDSL linestate down

17:09:03   1 Feb xDSL linestate down

17:08:41   1 Feb xDSL linestate up (ITU-T G.992.1; downstream: 8128 kbit/s, upstream: 448 kbit/s; output Power Down: 13.8 dBm, Up: 12.5 dBm; line Attenuation Down: 11.0 dB, Up: 5.5 dB; snr Margin Down: 22.0 dB, Up: 11.6 dB)

17:08:28   1 Feb xDSL linestate down

17:08:04   1 Feb xDSL linestate up (ITU-T G.992.1; downstream: 8128 kbit/s, upstream: 448 kbit/s; output Power Down: 15.8 dBm, Up: 12.6 dBm; line Attenuation Down: 11.0 dB, Up: 6.0 dB; snr Margin Down: 21.0 dB, Up: 10.1 dB)

17:07:51   1 Feb xDSL linestate down

17:07:27   1 Feb xDSL linestate up (ITU-T G.992.1; downstream: 8128 kbit/s, upstream: 448 kbit/s; output Power Down: 13.8 dBm, Up: 12.6 dBm; line Attenuation Down: 11.0 dB, Up: 5.5 dB; snr Margin Down: 22.0 dB, Up: 11.1 dB)

17:07:15   1 Feb xDSL linestate down

17:06:56   1 Feb xDSL linestate up (ITU-T G.992.1; downstream: 8128 kbit/s, upstream: 448 kbit/s; output Power Down: 15.8 dBm, Up: 12.5 dBm; line Attenuation Down: 11.0 dB, Up: 6.0 dB; snr Margin Down: 21.0 dB, Up: 9.9 dB)

17:06:43   1 Feb xDSL linestate down

16:44:32   1 Feb xDSL linestate down

16:44:14   1 Feb xDSL linestate up (ITU-T G.992.1; downstream: 8128 kbit/s, upstream: 448 kbit/s; output Power Down: 15.8 dBm, Up: 12.4 dBm; line Attenuation Down: 11.0 dB, Up: 6.0 dB; snr Margin Down: 20.0 dB, Up: 9.7 dB)

16:44:01   1 Feb xDSL linestate down

16:43:24   1 Feb xDSL linestate up (ITU-T G.992.1; downstream: 8128 kbit/s, upstream: 448 kbit/s; output Power Down: 13.8 dBm, Up: 12.6 dBm; line Attenuation Down: 11.0 dB, Up: 5.5 dB; snr Margin Down: 23.0 dB, Up: 11.3 dB)

16:43:11   1 Feb xDSL linestate down

 

ADSL Connection Details:

 

Line stateConnected
Connection time0 days, 0:15:18
Downstream8,128 Kbps
Upstream448 Kbps
VPI/VCI0/38
TypePPPoA
ModulationITU-T G.992.1
Latency typeInterleaved
Noise margin (Down/Up)9.8 dB / 22.0 dB
Line attenuation (Down/Up)11.0 dB / 5.5 dB
Output power (Down/Up)13.8 dBm / 12.4 dBm
Loss of Framing (Local)270
Loss of Signal (Local)264
Loss of Power (Local)0
FEC Errors (Down/Up)90860 / 0
CRC Errors (Down/Up)573 / 2147480000
HEC Errors (Down/Up)nil / 0
Error Seconds (Local)1398

Anyone have any suggestions what might be the cause of this.

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1 REPLY 1
redpete
Beginner
381 Views
Message 2 of 2

Re: Continuous Disconnects

Have been on the phone to the helpline this morning.

 

Default reset of Hub and changes to my settings by the help line guy.

 

My hub details now as follows:

 

Line stateConnected
Connection time0 days, 0:41:08
Downstream8,128 Kbps
Upstream448 Kbps
VPI/VCI0/38
TypePPPoA
ModulationITU-T G.992.1
Latency typeInterleaved
Noise margin (Down/Up)11.7 dB / 23.0 dB
Line attenuation (Down/Up)11.0 dB / 5.5 dB
Output power (Down/Up)13.8 dBm / 12.5 dBm
Loss of Framing (Local)0
Loss of Signal (Local)0
Loss of Power (Local)0
FEC Errors (Down/Up)2577 / 0
CRC Errors (Down/Up)14 / 2147480000
HEC Errors (Down/Up)nil / 0
Error Seconds (Local)4

Appears to have change the noise margin settings.

Ok at the moment, see if this works.

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