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moosee
Beginner
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Message 1 of 2

Contract Break - Is it possible?

Hi All,

 

My partner and I live apart currently and between May and October she has to move in with a friend due to work commitments. Her friend already has a BT contract (Broadband & Phone) so my question is, does anyone know if my partner can take a break or "freeze" her contract (Broadband, Phone & TV) for the 4 or five months that she is staying at her friends? Then re start in October? How and who would we need to ask?

 

Thanks

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gg30340
Distinguished Sage
Distinguished Sage
191 Views
Message 2 of 2

Re: Contract Break - Is it possible?

I think you will find that BT do not allow "contract breaks".

 

You could ask at Live Chat but I wouldn't bet on getting one.

 

https://bt.custhelp.com/app/contact/c/2902/?s_intcid=con_intban_sanda_contact_us_chat_from_forums

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