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BriBri
Beginner
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Message 1 of 2

Contract Stats

Hi everyone, having just joined I thought I start with a question I ask a lot when I get close to renewal.

 

The My BT section doesn't seem to show any details of my actual contract start and end dates; of course its easy to place these details as a reminder in a calendar and when you phone the Options Team, they'll tell you. I just wondered why its not the first thing you see in My BT.

 

I asked a SKY sales guy once why they also don't include contract start/end dates in their My BT equivalent and he replied, " I don't know, maybe they're terrified it'll help customers schedule their exit".

 

Bri

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gg30340
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: Contract Stats

Good answer from Sky and it's probably the same for BT.

 

It's well hidden so if you are looking for your date see this link how to find it.

 

http://community.bt.com/t5/Bills-Packages/date-of-end-of-contract/m-p/965442/highlight/true#M27610

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