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Hi everyone, having just joined I thought I start with a question I ask a lot when I get close to renewal.
The My BT section doesn't seem to show any details of my actual contract start and end dates; of course its easy to place these details as a reminder in a calendar and when you phone the Options Team, they'll tell you. I just wondered why its not the first thing you see in My BT.
I asked a SKY sales guy once why they also don't include contract start/end dates in their My BT equivalent and he replied, " I don't know, maybe they're terrified it'll help customers schedule their exit".