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My Infinity package is nearly ending, i'd like to down grade to the starter infinity package, have phoned retentions and haven't gotten anywhere, anyone have any good ideas ??????????
Did you use 0800800030?
I would try again as you are almost certain to get a different person who may well give you a different (better) deal don't have to take it
Yes but it might not be a seamless change because you would need to cease your line before your wife could take it over. You would probably have a different phone number and you would need to pay a £30 cease charge because you are not moving to a new ISP.
if you cease your line you may find there is a waiting list on your cab and if there is you will lose your infinity connection and go to bottom of waiting list