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Contributor
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Message 1 of 5

Contract runs out in september

Hello peeps,

 

Mt BT option 3 Contract runs out in september, Can some one tell me the address I have to write to, to cancell on this date.

 

Cheers

 

Jason

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4 REPLIES 4
Recognised Expert
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Message 2 of 5

Re: Contract runs out in september

BT Correspondence Centre

Providence Row

Durham

DH98 1BT

 

or simply call the sales team and inform them you do not wish to renew. 0800 800060 I believe.

 

For cancellations 0800 800871 - although I don't know if they can handle a notification to cancel rather than a 'cancel there and then' approach

 

Make sure you do this soon, some contracts have an automatic renewal if you don't inform BT of your intentions. Some others mearly go to a month by month continuation (as apose to a full 12/18 month renewal).

****

Check your exchange or major service outages

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Distinguished Guru
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Message 3 of 5

Re: Contract runs out in september

Hi jason, is this to cancel FULL STOP. You do not wish broadband any more, if so do as Syops says.

 

if you are looking to go to another broadband provider, do not cancel, ask for a MAC code and give it to your future ISP. That should ensure a smooth transfer.

 

http://www.getamaccode.co.uk/bt_mac_code/index.php

toekneem

(EASBF)

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Contributor
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Message 4 of 5

Re: Contract runs out in september

Thanx for the help peeps,

 

Wish BT were this helpfull  🙂

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Distinguished Sage
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Message 5 of 5

Re: Contract runs out in september

Hi j450n as toekneem said if you are moving to another provider get a MAC code if you phone up and say you want to cancel your broadband you will get a 30.00 cease fee charged to you by BT Wholesale and have wait up to 10 days after the cease to order broadband service from another provider
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