cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Newbie
176 Views
Message 1 of 3

Copper Broadband Issues - Praise to BT

We have had serious problems with the reliability of our Broadband line for the last 12 Months. Speeds all over the place and at times unusable!

We were finally refered to the "REIN" Team, Radio Electrical Interference Noice Team

I can hear you all now!! We, also were very sceptical!!

After being here about 2 hours and of going backwards and forwards around our offices and those of our near neighbours, the engineer finally informed us that the problem was being caused by a copy Chinese Imported Cheap AppleMac power supply that belonged to our MD. You can imagine our utter and total disbelief and amusement!!!

4 Weeks down the line and we have not had another problem at all. Everything is now stable and running perfectly!!

 

Moral of the story is, don't be a skinflint, buy original Apple products!!!

Many thanks to the BT REIN Engineer who identified the problem.

 

0 Ratings
2 REPLIES 2
Highlighted
Distinguished Sage
171 Views
Message 2 of 3

Re: Copper Broadband Issues - Praise to BT

good result pleased all now ok
0 Ratings
Highlighted
Distinguished Sage
Distinguished Sage
164 Views
Message 3 of 3

Re: Copper Broadband Issues - Praise to BT

Welcome to the BT Residential Customers forum

 

As you are a business user, you might like to post this on the BT Business forum at http://business.forums.bt.com/

as well.

 

 

 

0 Ratings