I have an alarm system in a coat cupboard with hard wired power and telephone connection. BT are forcing my migration to Digital Voice as the dial system on the alarm is to family members and not to emergency services.
I can't use an adapter as there is no power socket nearby being in a coat cupboard. The only way is to disconnect the incoming copper to the master socket and re-enable all BT sockets in the house to somehow connect to Digital Voice.
Is there a right way to do this?
There is nothing to stop you linking the phone socket on the back of the SH2, into your existing phone wiring.
You just need a lead like this. Ignore the reference to the ONT on the picture
Farnell Telephone Modular Cable, BT631A Plug to BT631A Plug
There are other places.
Ebay have the 4 wire one, which works just as well.
BT 4 Wire 431A Plug to Male Plug Telephone Cable Lead
You would need to disconnect the existing master phone socket, from the external network.
That would then extent the phone connection to all of the existing sockets.
if you try @Keith_Beddoe suggested solution please post back as it will more than likely help others wanting to do the same thing maybe for different reasons. not sure how many phones the hub will support assuming this works
There is a Digital Voice Faceplate for the NTE5c BT Consumer can supply.
Only problem is though the Router needs to be next to the NTE, unless you buy or make up and extended BT631A to BT631A phone cord.
I tried searching for a specific digital voice master socket faceplate but could not find one so do you have a link please
That would be ideal. My router is right next to the master socket. I predicted this and had FTTP installed there.
Let me see if BT customer service know of this plate.
I’ve not seen it online, not even sure if you can buy them?
I’ve only seen them when BT Consumer Customers have been sent them with their Smart Hub as part of their Digital Voice Service.
I did have a photo of one on my old work iPhone SE but recently upgraded it to an iPhone 11 so don’t have it anymore. If I see one next week at work I’ll get photo for you.
I did speak to BT who did look into this properly and said the faceplate is no longer made. What a shame
I don't have a date for the transition yet. BT are sending letters out telling people to get ready by getting the free handset etc or advising them of an alarm. How long after this letter you get an actual order date I don't know. But I will report back on using a male to male BT cable to the master socket with street wiring disconnected after it does happen.
Just make sure you disconnect any internal wiring from the external network, if you do link the sockets together, otherwise your DV phone line number will be extended to the DP and cabinet, and could end up being connected to another line by mistake.