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Contributor
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Message 1 of 6

D/L speed drop again!

Just checking my broadband speed using various websites. Have just checked the BT speed tester site. My profile has now dropped to 24.2Mbps down and is still at 10Mbps up. - Normally my profile is at 38.2Mbps down and 10Mbps up. - I'm on Infinity opt 1. (40/10).

It has been like this for about 5 days. Just wonder how long it takes before it jumps back up to 38 ?

No changes to internal phone or wires.

Did a power cycle the other day on the white BT infinity modem - HH3 router was switched off.

Man Indifferent

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5 REPLIES 5
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Recognised Expert
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Message 2 of 6

Re: D/L speed drop again!

Did you do a power cycle of the modem before the speed drop or after?

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Highlighted
Contributor
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Message 3 of 6

Re: D/L speed drop again!

After the speed drop !

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Recognised Expert
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Message 4 of 6

Re: D/L speed drop again!


@dsh63 wrote:

After the speed drop !


It can take about two weeks before the speed returns.

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Highlighted
Contributor
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Message 5 of 6

Re: D/L speed drop again!

Thanks,

 

I'll wait 2 weeks.....

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Highlighted
Contributor
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Message 6 of 6

Re: D/L speed drop again!

Just checked my speed.

Backup to 38.72Mbps!

 

Smiley Happy

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