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Daaave
Beginner
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Message 1 of 11

DLM 6db Reset Request

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Hi there

I was wondering if someone could reset my connection at the DLM to 6db. Recent problems with roadworks etc but very stable now. Below are my Routerstats SNR graphs for the last 3 days, DSL Uptime is at the bottom.

Thanks in advance180701.JPG180702.JPG180703.JPG180703 Zoomed.JPG

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imjolly
Distinguished Sage
Distinguished Sage
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Message 2 of 11

Re: DLM 6db Reset Request

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can you post your stats from your router



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Daaave
Beginner
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Message 3 of 11

Re: DLM 6db Reset Request

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Sure, here you go...

 

180703 DMT.JPG

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imjolly
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Message 4 of 11

Re: DLM 6db Reset Request

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I have mods to help with noise margin and they will post here

have you checked to see if exchange has been upgraded to adsl2?  http://dslchecker.bt.com/adsl/adslchecker.welcome



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Daaave
Beginner
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Message 5 of 11

Re: DLM 6db Reset Request

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Thanks for your help

 

Yes we're on ADSL2+

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NeilO
Moderator
Moderator
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Message 6 of 11

Re: DLM 6db Reset Request

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Hi @Daaave send over your details and we'll take a look. You'll find the 'click here to contact the mods' link in my forum profile.

Thanks

Neil

imjolly
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Message 7 of 11

Re: DLM 6db Reset Request

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@Daaave wrote:

Thanks for your help

 

Yes we're on ADSL2+


not according to your stats which are adslmax



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Daaave
Beginner
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Message 8 of 11

Re: DLM 6db Reset Request

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Sorry I meant that ADSL2+ is available at the exchange. I am a long way from the exchange though.

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imjolly
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Message 9 of 11

Re: DLM 6db Reset Request

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enter your phone number in link I posted previously and then post results  remember remove number

it may be mods can help get you upgraded to adsl2/2+



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Daaave
Beginner
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Message 10 of 11

Re: DLM 6db Reset Request

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I got the reset done, thanks to everyone.

 

 

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