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DanMax89
Contributor
793 Views
Message 1 of 5

DLM Enabled Interleaving on line

Hi all,

 

It appears interleaving has been enabled on my line, though I am still at max sync for Infinity2. This has happened previously and I had an engineer come out and reset DLM, returning me to an open profile and resolving the issue. It appears my connection dropped around 4:50am on 12/06/16 (see logs below).

 

What are my options here? I can't stand interleaving being enabled as it ruins ping times for gaming. Do I simply chase for another DLM reset? This was done last time after many of hours of complaining to the folks in Mumbai until they finally conceded the DLM actions qualified as a fault. This doesn't seem a viable option going forward to have this done every month or 2. Any help appreciated.

 

1. Product Name: HomeHub5
2. Serial number: +076286+1549002260
3. Firmware version: v0.07.05.0A13-BT (Type B) Last updated 10/3/2016
4. Board version: 01
5. VDSL uptime: 1 days, 15:50:14
6. Data Rate: 20000 / 78073
7. Maximum Data Rate: 28000 / 93856
8. Noise Margin: 10.0 / 6.1
9. Line Attenuation: 14.7 / 15.8
10. Signal Attenuation: 0.0 / 0.0
11. Data sent/received: 186.5 MB / 945.7 MB
12. Broadband username: bthomehub@btbroadband.com

 

05:16:51, 12 Jun.CWMP: Server URL: https://pbthdm.x.x.x; Connecting as user: ACS username
05:16:51, 12 Jun.CWMP: Session start now, server: pbthdm.x.x.x, Event code:
05:16:51, 12 Jun.CWMP: Initializing transaction for event code 2 PERIODIC
05:03:43, 12 Jun.Device Connected: 192.168.1.221, c4:3a:be:96:c1:37, android-abbfe6cb527788fc
04:51:58, 12 Jun.CWMP: HDM socket closed successfully.
04:51:57, 12 Jun.CWMP: HTTP authentication success from pbthdm.x.x.x
04:51:57, 12 Jun.CWMP: HDM socket opened successfully.
04:51:57, 12 Jun.CWMP: session completed successfully
04:51:57, 12 Jun.CWMP: HDM socket closed successfully.
04:51:56, 12 Jun.CWMP: HTTP authentication success from pbthdm.x.x.x
04:51:56, 12 Jun.CWMP: HDM socket opened successfully.
04:51:56, 12 Jun.CWMP: HDM socket opened successfully.
04:51:54, 12 Jun.CWMP: Server URL: https://pbthdm.x.x.x; Connecting as user: ACS username
04:51:54, 12 Jun.CWMP: Session start now, server: pbthdm.x.x.x, Event code:
04:51:54, 12 Jun.CWMP: Initializing transaction for event code 4 VALUE CHANGE
04:51:35, 12 Jun.NTP synchronization success
04:51:21, 12 Jun.NTP synchronization start
04:51:20, 12 Jun.WAN connection PTM connected
04:51:19, 12 Jun.PPP IPCP Receive Configuration ACK
04:51:19, 12 Jun.PPP IPCP Send Configuration Request
04:51:19, 12 Jun.PPP IPCP Receive Configuration NAK
04:51:19, 12 Jun.PPP IPCP Send Configuration ACK
04:51:19, 12 Jun.PPP IPCP Receive Configuration Request
04:51:19, 12 Jun.PPP IPCP Send Configuration Request
04:51:18, 12 Jun.PPP CHAP Receive success : authentication successful
04:51:18, 12 Jun.PPP CHAP Receive Challenge
04:51:18, 12 Jun.PPP LCP Receive Configuration ACK
04:51:18, 12 Jun.PPP LCP Send Configuration ACK
04:51:18, 12 Jun.PPP LCP Receive Configuration Request
04:51:18, 12 Jun.PPP LCP Send Configuration Request
04:50:52, 12 Jun.DSL Link Up: Down Rate=77892Kbps, Up Rate=20000Kbps; SNR Margin Down=6.4dB, Up=10.0dB
04:50:33, 12 Jun.WAN connection PTM disconnected
04:50:24, 12 Jun.PPP LCP Send Termination Request (User request)
04:50:21, 12 Jun.PPP LCP Send Termination Request (User request)
04:50:20, 12 Jun.DSL Link Down: duration was 1208023 seconds
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4 REPLIES 4
Webby
Distinguished Sage
775 Views
Message 2 of 5

Re: DLM Enabled Interleaving on line

If your line remains stable and error free then DLM will remove it.
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution’
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DanMax89
Contributor
773 Views
Message 3 of 5

Re: DLM Enabled Interleaving on line

The forums are filled with stories of customers waiting for weeks and DLM not correcting the profile. From my point of view, whatever is causing the disconnect should be investigated, not simply ignored and waiting for DLM to maybe fix itself. Why would DLM enable interleaving after 1 disconnect in 11 days? This system is infuriating.

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Webby
Distinguished Sage
764 Views
Message 4 of 5

Re: DLM Enabled Interleaving on line

That's a question only Openreach could answer I'm afraid.
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the the reply answers your question then please mark as ’Mark as Accepted Solution’
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Message 5 of 5

Re: DLM Enabled Interleaving on line

If you read on some forums it is not just disconnects that trigger DLM intervention but also errored seconds.
A line is classified every 24 hours based on retrains (disconnections) and errorred seconds. If you get plenty of errorred seconds relative to your speeds DLM will immediately act on the line changing interleaving/GINP or capping the line
I have been banded 14 days ago due to bad weather triggering lots lf errorred seconds and am still not coming out of it. Errored seconds were zero until 6 days until DLM intervention so DLM classifed the line as OK and the counter started again i was fine for another 5 days and then it happened again...
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