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Contributor
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Message 1 of 13

DLM

Hello does any body know how long DLM takes for my speed to recover to 70/20


Connection Status
Help
Mode VDSL2
Traffic type PTM
DSL synchronization status Up
DSL up time 0

Line Status
Help
Downstream Upstream
Attainable rate (kbit/s) 57556 21625
SNR margin (dB) 17.7 0
Line attenuation (dB) 13.9 7.4
Output power (dBmV) 13.9 7.4

Statistics
Help

Path 0
Path 1
Downstream Upstream Downstream Upstream
Line rate (kbit/s) 59217 19999 0 0
CRC errors 254 127 18 0
FEC errors 0 0 0 0
HEC errors 122 4294967290 32 0


Device
Help
Product type EchoLife HG612
Device ID 8853D4-21530315408K29016142
Hardware version VER.B
Software version V100R001C01B030SP08
Firmware version A2pv6C038m.d24j
Batch number BC1P6.030.A2pv6C038m.d24j
System up time 30 days 3 hours 15 minutes 11 seconds

Any help would be much appreciated
Thanks.
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12 REPLIES 12
Distinguished Sage
846 Views
Message 2 of 13

Re: DLM



Your attainable rate is just shy of 60meg, so it's not DLM holding back the connection rate.


Can you post the results of http://www.dslchecker.bt.com for your line please.
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Contributor
836 Views
Message 3 of 13

Re: DLM

Telephone Number *********** on Exchange STOCKTON is served by Cabinet **
Featured Products

Downstream Line Rate(Mbps)

Upstream Line Rate(Mbps)

Downstream Range(Mbps)

WBC FTTC Availability Date

WBC SOGEA Availability Date

Left in Jumper

High Low High Low
VDSL Range A (Clean) 74.7 56.7 20 17.6 -- Available -- --
VDSL Range B (Impacted) 61.4 35 18.9 8.5 -- Available -- --
ADSL Products

Downstream Line Rate(Mbps)

Upstream Line Rate(Mbps)

Downstream Range(Mbps)

Availability Date


Left in Jumper

WBC ADSL 2+ Up to 2.5 -- 1 to 4 Available -- --
ADSL Max Up to 2 -- 1 to 3.5 Available -- --
WBC Fixed Rate 1 -- -- Available -- --
Fixed Rate 1 -- -- Available -- --
Other Offerings




Availability Date



VDSL Multicast -- -- -- Available -- --
ADSL Multicast -- -- -- Available -- --
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Distinguished Sage
816 Views
Message 4 of 13

Re: DLM

You're connecting within the expected range for your line. The reduction in speed is likely down to crosstalk.

Have you tried connecting to the test socket?
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Contributor
813 Views
Message 5 of 13

Re: DLM

Yes I've tried the test socket plus I've not got any extentions, my SNR margin is still high, do you know if there's anything I can change on the unlocked openreach modem?
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Sage
797 Views
Message 6 of 13

Re: DLM

There's nothing you can change in the modem but I agree your SNR is high. Have you tried a quiet line test? 17070 option 2 best done with a corded phone. Any noise at all report a phone fault not a BB one.

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Distinguished Sage
796 Views
Message 7 of 13

Re: DLM

There's nothing you do but wait I'm afraid.
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Contributor
764 Views
Message 8 of 13

Re: DLM

I've been looking at my stats over the last 30 days while using the openreach modem and my SNR margin has gone from 17.8 to 17.7 will the system drop this number in increments of 0.1 ? Or do you think it's worth going back to HH5 set up as my SNR was much lower but would reset every 14 days. I would also lose my 30 days uptime.

Any input would be appreciated.
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Contributor
748 Views
Message 9 of 13

Re: DLM

I've swapped back over to the HH5 only and my SNR has dropped straight away can sumbody have a look at my stats to see if my speed will go back up to 70/20 which I was getting before:





1. Product Name: HomeHub5
2. Serial number: +076286+1522018929
3. Firmware version: v0.07.05.0A13-BT (Type B) Last updated 12/12/2015
4. Board version: 01
5. VDSL uptime: 0 days, 00:22:26
6. Data Rate: 20000 / 59595
7. Maximum Data Rate: 20530 / 59584
8. Noise Margin: 6.5 / 6.4
9. Line Attenuation: 22.1 / 17.7
10. Signal Attenuation: 0.0 / 0.0
11. Data sent/received: 177.0 MB / 1.1 GB
12. Broadband username: bthomehub@btbroadband.com
13. BT Wi-fi: No
14. 2.4GHz wireless network/SSID: BTHub5-R5RF
15. 2.4GHz wireless connections: Enabled (802.11 b/g/n (up to 144 Mb/s))
16. 2.4GHz wireless security: WPA2 Only (Recommended)
17. 2.4GHz wireless channel: Automatic (Smart Wireless)
18. 5GHz wireless network/SSID: BTHub5-R5RF
19. 5GHz wireless connections: Enabled (802.11 a/n/ac (up to 1300 Mb/s))
20. 5GHz wireless security: WPA2 Only (Recommended)
21. 5GHz wireless channel: Automatic (Smart Wireless)
22. Firewall: Default
23. MAC Address: **************
24. Software variant: -
25. Boot loader: 0.5.0-BT (Tue Jun 17 18:52:56 2014)

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Distinguished Sage
742 Views
Message 10 of 13

Re: DLM

Prooves that the SNR is not what's holding back the connection. Possibly a reporting error from the modem.

As I said earlier, you're connecting within the expected range of speeds for your line so there's nothing that cna be done.
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