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smajlimeister
Beginner
457 Views
Message 1 of 7

DNS addres cannot be found

HI. I writing this post because i have problem with my internet connection. When more people are using internet there is same error everytime. When i ttying load an page - this page cant be reached. DNS server cannot be found. Mobile facebook and messanger still works but i cant load any page. This error keeps all day sometimes. Do you have any solutions to that ?

Greetings.
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6 REPLIES 6
imjolly
Distinguished Sage
Distinguished Sage
454 Views
Message 2 of 7

Re: DNS addres cannot be found

do you have parental controls active?



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smajlimeister
Beginner
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Message 3 of 7

Re: DNS addres cannot be found

Im sure not. Bit how can i check it and what to do if yes
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imjolly
Distinguished Sage
Distinguished Sage
443 Views
Message 4 of 7

Re: DNS addres cannot be found

check on MYBT and if active you will need to uninstall not just switch off



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smajlimeister
Beginner
441 Views
Message 5 of 7

Re: DNS addres cannot be found

okey im gona check it now. thanks
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smajlimeister
Beginner
435 Views
Message 6 of 7

Re: DNS addres cannot be found

There is not Parental Control. I tried change DNS manualy but in BT HUB Manager they blocked this option :C i have no idea what to do. I was thinking about changing DNS addres in BT HUB MANAGER but i cant. There is no option to do it even when i disconect internet 

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licquorice
Distinguished Sage
Distinguished Sage
424 Views
Message 7 of 7

Re: DNS addres cannot be found

You can't change DNS settings on the hub, but you can change them on your PC/device

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