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Message 1 of 3

Date for digital switchover

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A few months ago I was told by BT about digital switchover and offered a free hub which I ordered. It has lain in a box collecting dust for 3 months and no further communication about when it will be needed.  Do they send you a date to instal this?

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Message 2 of 3

Re: Date for digital switchover

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Yes you will receive further comms as to when you will be changed over to Digital Voice.

From experience from first letter informing you about it to getting a change over date can very from 1 week to 4-5 months

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Message 3 of 3

Re: Date for digital switchover

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You can connect the hub and use it now if you wish in readiness for when you are switched to DV.

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