My phone line is dead. No dial tone. Nada! My internet connection on AOL is working fine.
Last year when I got one of those annoying sales calls from BT I got angry with the girl on the line. She was in Liverpool. Out of spite she was able to disconnect me there and then and it took me a day to get re-connected!
Why are they able to do this? I feel this may have happened again after shouting at a sales person recently not realising it was BT again!
What can I do to get re-connected. Can't do a line test because you have to do it from another computer! How useless is that?
They don't supply a number that I can call on my mobile. Hopeless.
Hi and welcome to the forum
Can I suggest a simple check before you call BT or your service supplier.
have a look here If, after doing the checks you need to contact BT, give them a call on the previous post phone number.
It could save you £127.99 !!!!!
Dave 130.00 now on new VAT 20%
(thought you might want to update your template haha)
Good thinking, thanks