Delays in getting FTTC set up - customer service nightmare

[emmawhittington]

Thank you imjolly. I really appreciate your help.

[emmawhittington]

The neighbours with FTTP no longer have a landline, but this is the information which comes up for their address:

[imjolly]

try phoning the FTTP TEAM 08005874787 and see if they can help if you explain what engineer told you.

[emmawhittington]

Ok thank you for your help imjolly.

[licquorice]

If the FTTP team say FTTP isn't available, get them to raise an ORDI request with Openreach to make sure their records are up to date.