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Earthboy7
Newbie
156 Views
Message 1 of 2

Deposit never returned and warning if your a splitting up from a partner!

After splitting with my wife I had my phone line ceased by my ex although in my name and to top it all when I took out a new line with phone number (I had to do this twice) due to orders messed up by accounts, BT sent the £50.00 deposit I had on my old line and the sainsbury's voucher  too to my ex wife!  

BT response it's not our fault really you should be able to ask you ex wife for it back!  18 months I have still not received the money back so a lesson to you all make sure you protect your account with a password your partner doesn't know as if the person calling BT knows your birthdate and mothers maiden name (Most partners do) although they may be of the opposite sex in my case they can do what they like with your account!

1 REPLY 1
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Moderator
Moderator
144 Views
Message 2 of 2

Re: Deposit never returned and warning if your a splitting up from a partner!

Hi Earthboy7,

 

I'm really sorry to see what has happened here.  I'd like to help smooth everything out.  To get in touch, click on my username and under the section "about me" you'll see the link to "contact the mods".

 

Thanks a million,

 

Robbie

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