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Danni45
Aspiring Contributor

on ‎18-04-2021 8h14

1,282 Views
Message 1 of 2

Dial up

Does anyone still use dial up ? My internet connection is so slow I was wondering if dial up would be an alternative. I regularly have to use my phone to access the internet as BT keeps dropping off.

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imjolly
Distinguished Sage
Distinguished Sage

on ‎18-04-2021 9h53

1,267 Views
Message 2 of 2

Re: Dial up

there is no dial up now

 please can you post the stats from your router (if hub enter 192.168.1.254 in your browser) and if  HH5 then go to troubleshooting then helpdesk and if HH6/SH2 then advanced settings then technical log information . 

Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal

 

enter your phone number and post results  remember to delete number   https://www.broadbandchecker.btwholesale.com/#/ADSL

Someone may then be able to offer help/assistance/suggestions to your problem



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