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Michael36
Beginner
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Message 1 of 2

Digital Vault

I am a newbie to this forum and hope is a member who can assist with my problem

 

I signed up for Digital Vault in 2008 used it occasionally and recently reloaded the software on a machine running windows 7 have according to the Backup Manager retrieved all my old backed up files but according the vault indicator the space remaining has not reduced to Zero but remains the same as 2.65.

 

Is the a method to completely removing the clutter of old listed machines from the past and start all over again with a clean install.

 

I accept their are similar posts to my query but non actually cater for my problem.

 

I have as suggested on several replies to remove and reinstall the Backup Manager but that does not solve the problem,all the files show as retrieved.

 

Many thanks.

MC

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Moderator
Moderator
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Message 2 of 2

Re: Digital Vault

Hi Michael36,

 

Welcome to the forum and thanks for posting. I'm sorry for the delay getting back to you. Did you manage to get this sorted? If not drop me an email with your details and I'll get it looked into for you. You'll find the "contact us" form in my profile.

 

Cheers

 

David

Community ModeratorDaveM
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