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Joncbro
Contributor

on ‎19-12-2021 14h13

1,043 Views
Message 1 of 4

Digital Voice phone ceased to ring.

My Digital Phone handset has ceased to ring, it did for several months after installation. No keypad tones either.  I have reset phone and re-registered it. I have rebooted the hub. I tested it with Ringback and also using Home Hub phone finder, no sound. Any one got any ideas?

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3 REPLIES 3
VeteranISPUser
Recognised Expert

on ‎19-12-2021 14h26

1,028 Views
Message 2 of 4

Re: Digital Voice phone ceased to ring.

Hi @Joncbro   How did you reset the phone, did you pull the batteries out?

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Joncbro
Contributor

on ‎19-12-2021 15h13

1,021 Views
Message 3 of 4

Re: Digital Voice phone ceased to ring.

No, I used the phone reset in the menu. I'll try the battery removal method.
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Joncbro
Contributor

on ‎19-12-2021 16h05

1,007 Views
Message 4 of 4

Re: Digital Voice phone ceased to ring.

No. removing and re-inserting the batteries made no difference.
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