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AndyCoffin
Aspiring Expert
309 Views
Message 1 of 3

Disable BTFon on HH5a

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Hi i have upgraded to a hh5a from the 3b, on the 3b i had opted out of the fon service as i dont use it out and about at present and as such the fon signal had been disabled however my partner will soon be getting a laptop so i would like to reenable it so she can use it while shes working away from home. the 5a is transmitting the fon signal so i thought id been opted back in when i recontracted but when i try to login it says im opted out and theres no otion to reenable it. india isnt helping as per usual but in this case i think its a computer error maby caused by my recontracting. id like to ask for mod help please (or if anyone else has ideas)

 

thanks

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2 REPLIES 2
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Disable BTFon on HH5a

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There is apparently glitch with the HH5 where it still seems to transmit the BTWifi signal even although you have opted out.

 

You can opt back in to BTWif using this link. It may take a day or two for it to be activated on your hub. You will need to opt in and sign on with your primary BT email address and password.

 

https://www.bt.com/wifi/secure/optin.do?s_cid=con_FURL_btfon/optin

AndyCoffin
Aspiring Expert
290 Views
Message 3 of 3

Re: Disable BTFon on HH5a

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thank you very much 🙂

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