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Stuartd
Aspiring Expert
304 Views
Message 1 of 2

Disconnections and Engineers?

Hi, all

 

Recently there has been a lot of activity on the Openreach green box at the end of my street, each day now my internet seems to go down without fail, 3 out of 7 days there is someone messing in there from Openreach. Is this likely to be causing me problems, there has also been people in the manhole covers messing about with the fiber in there.

 

previous to this happening I had a stable connection for 30+ days and my line connection never wavered, my line attenuation is back up from 12 to 14 and going higher. My connection has dropped from 74 to 71 and I would imagine with the disconnects is only going to keep dropping.

 

Data rate:

20.00 kbps / 71.01 kbps

Maximum data rate:

20000 / 72438

Noise margin:

9.8 / 6.5

Line attenuation:

14.1

 

How do I find what they are doing the green box and so often?

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1 REPLY 1
bh8er
Contributor
287 Views
Message 2 of 2

Re: Disconnections and Engineers?

Ask them?

 

I had an Engineer to fix my broken line and after they had gone I could hear my neigbours phone announce it was disconnected (speaker phone and they are deaf). 2 days later the same Engineer was back to fix them.

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