cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Scubalol
Beginner
351 Views
Message 1 of 2

Disgraceful

How long do people have to wait for BT infinity. I have had infinity at two homes in Worcester but cant get it at my new home. I moved in in April and every time I check at the end of the month it increases another month, end of August now.

 

That will be 4 months of waiting, when everywhere around has it already, but thats not the part that's disgraceful. It's the part where they tell people it will be ready when clearly it isnt. You should not even advertise a completion date until, it is actually completed. That way people wont look forward to the end of the month, so they can order it, only to be told it's another month.

 

Get your act together BT, your supposed to be world leaders, hah

 

I do hope it's true that cable is coming to Worcester, then we can have Virgin, bet you would shift then to get Infinity sorted!

 

Scubalol

0 Ratings
1 REPLY 1
Keith_Beddoe
Distinguished Sage
Distinguished Sage
262 Views
Message 2 of 2

Re: Disgraceful

Welcome to this forum. This is a BT domestic customer to customer help forum, any messages posted here do not go to BT.

Its Openreach that provide the service not BT. BT simply buy capacity from Openreach.