Hi can anywhere provide any info or steer me in the right direction on how to remove a default from my credit report. I have recently discovered I have a £10 default from bt on equifax. This appears to be from a couple of years ago when I switched from bt to sky. I had no idea that this money was owed and never received any notice of it. I’m unable to find any help from bt about it and I haven’t been a customer since I switched so I have no account with them, can anyone here provide a link or dm me about how to resolve this, Thanks
Solved! Go to Solution.
Yeah already seen this page that’s more to do with bt doing a credit search it didn’t give any info on them being the one that had the default on my report expect contact the lender which is bt?
We use data held about you by these two credit reference agencies:
In return we make a record of how you conduct your account. This information is provided to the agencies automatically each month.
It explains disputes further down :
Both agencies must response to a query within 28 days.Equifax