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Contributor
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Message 1 of 83

Do BT Throttle Internet Connections?

The reason I ask this is because lately I have noticed that my Broadband speed goes down from a consistant 8 meg speed to a crawl during peak hours.  Obviously can't give you a test result at the moment but I thought I would ask this and then post my speeds later on this evening.

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Contributor
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Message 2 of 83

Re: Do BT Throttle Internet Connections?

Thought it might be a good idea to do a test now and give you my hub stats and then post them again later. ADSL Line Status
Connection information
Line state: Connected
Connection time: 9 days, 19:18:11
Downstream: 8,128 Kbps
Upstream: 448 Kbps

ADSL settings

VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.1 Annex A
Latency type: Fast
Noise margin (Down/Up): 12.4 dB / 24.0 dB
Line attenuation (Down/Up): 13.5 dB / 7.5 dB
Output power (Down/Up): 19.8 dBm / 11.6 dBm
FEC Events (Down/Up): 0 / 1
CRC Events (Down/Up): 127 / 117
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
HEC Errors (Down/Up): 280 / 53
Error Seconds (Local/Remote): 0 / 0

The speed coming into your house


The speed you get at your computer

Connection speed 8.13Mb
Good

Download speed
6.26Mb
Upload speed
0.38Mb
Go
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Distinguished Sage
Distinguished Sage
17,036 Views
Message 3 of 83

Re: Do BT Throttle Internet Connections?

BT manage p2p during peak ours unless you are on the totally unlimited contract taken out since feb 2013  run glasnost test and that will tell you if you are being managed http://broadband.mpi-sws.org/transparency/bttest.php



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Contributor
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Message 4 of 83

Re: Do BT Throttle Internet Connections?

I'm not using P2P BBC Iplayer for example with go down to 64KBs or lower for example.

 

The software doesnt seem to want to run on my PC 😞 Got Java installed and click run and it says there is an error

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Distinguished Sage
Distinguished Sage
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Message 5 of 83

Re: Do BT Throttle Internet Connections?

there have been post saying there is a problem with the recent java update.

 

if it is bbc iplayer then bt will not restrict your speed - only p2p restricted from 4pm to 11pm and all weekend



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Contributor
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Message 6 of 83

Re: Do BT Throttle Internet Connections?

Just seems a bit weird there is only a problem during those hours.  So was just wondering if anyone else had a similar problem and whether there was a solution 

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Distinguished Sage
Distinguished Sage
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Message 7 of 83

Re: Do BT Throttle Internet Connections?

this could be exchange congestion - is there anything shown here for your exchange  http://usertools.plus.net/exchanges/mso.php

http://usertools.plus.net/exchanges/?

http://btbusiness.custhelp.com/app/service_status

http://bt.custhelp.com/app/answers/detail/a_id/15036

 

I have not read any posts suggesting BT are restricting BBC iplayer at peak times - there would be an outcry if that happened



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Contributor
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Message 8 of 83

Re: Do BT Throttle Internet Connections?

No no problems will check at peak times and get back to you with speeds etc.  Thanks for your help so far

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Distinguished Sage
Distinguished Sage
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Message 9 of 83

Re: Do BT Throttle Internet Connections?

no problem  can you run btspeedtester just now when ok as a reference point for later 

 

 

btspeedtester



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Contributor
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Message 10 of 83

Re: Do BT Throttle Internet Connections?

Capture.PNG

Wouldn't let me copy and paste so just did a screen shot

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