I have had the Infinity 2 service for the past week from the Blackwood/Gwent exchange.I have never got a speed higher than 40mbps,not for an instance.
At the sign up page i was quoted a speed of 56mbps for Infinity 2 from Blackwood exchange.
The call centre guy did what they do and said my maximum speed would be 40mbps
And the Indian call centre stated that the Blackwood exchange cannot deliver a 56mbps service.
Was i tricked into buying a higher priced service which they can not provide ?
I would welcome the views of you esteemed gentlemen. Thanks