cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
gg30340
Distinguished Sage
Distinguished Sage
564 Views
Message 11 of 11

Re: Do I need a openreach modem?

Go to solution

Was it installed recently, were you present when it was installed. How did you get the homehub 4

 

Are you sure you have had Infiity installed. You say that the owner pays for Infinity. Have you confirmed with the owner that Infinity is installed and if it is have you asked the owner where the modem is.

 

Could it be that you were sent a HH4 by mistake and you should have had a HH5 sent.

 

 

0 Ratings