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sa180343
Beginner
2,570 Views
Message 1 of 5

Does my new flat have a phone line?

Is there a way BT can check whether:

- there is/has been a phone line to my flat - cannot find box outside

- if it is still active

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4 REPLIES 4
Keith_Beddoe
Distinguished Sage
Distinguished Sage
2,564 Views
Message 2 of 5

Re: Does my new flat have a phone line?

Are you trying to place an order with BT, or another service provider, as its Openreach that manage the connections, not BT?

 

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sa180343
Beginner
2,545 Views
Message 3 of 5

Re: Does my new flat have a phone line?

So I should be contacting Openreach directly to ascertain whether my flat has a phone line?

 

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john46
Distinguished Sage
2,542 Views
Message 4 of 5

Re: Does my new flat have a phone line?

you need to place an order with BT for a phone line they can then check if there is a line to your home or not
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imjolly
Distinguished Sage
Distinguished Sage
2,536 Views
Message 5 of 5

Re: Does my new flat have a phone line?

openreach do not deal with the public direct only through service providers



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