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Beginner
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Message 1 of 3

Domain blacklisting

It seems that my domain tuskertek.co.uk which is handled by Webfusion has been blacklisted by BT  -  I and my customers send email via smtp.tuskertek.co.uk but recently any mail sent to a BT address is bounced back with the following:

 

 

> Hi. This is the qmail-send program at smtp.donhost.co.uk.

> I'm afraid I wasn't able to deliver your message to the following

> addresses.

> This is a permanent error; I've given up. Sorry it didn't work out.

*******@btinternet.com

> Connected to 65.20.0.49 but sender was rejected.

> Remote host said: 421 Too many messages (1.5.6.3) from un-validated IP

> address: 81.21.76.54. Please add a SPF record to your DNS or ask your

> Broadband Provider / Domain Registrar to do this, we will be unable to

> deliver email until this is done due to the volume of email being sent

> from this IP address. Guide for bulk senders www.bt.com/bulksender

> I'm not going to try again; this message has been in the queue too long.

> --- Below this line is a copy of the message.

> Return-Path: <********@tusker.co.uk>

> Received: (qmail 17631 invoked from network); 3 Dec 2016 12:45:41 -0000

> Received: from host-84-13-28-160.opaltelecom.net (HELO richard85411ad)

> (*********@84.13.28.160)

>  by smtp.donhost.co.uk with SMTP; 3 Dec 2016 12:45:41 -0000

> Message-ID: <605E9020036B4B2F9E6E495D64507E6A@richard85411ad>

> From: "Richard F Moorey" <*******@tusker.co.uk>

> To: "Ann Hilder" <********@btinternet.com>

> Subject: Fw: PCC Minutes

> Date: Sat, 3 Dec 2016 12:45:52 -0000

> MIME-Version: 1.0

> Content-Type: multipart/mixed;

> boundary="----=_NextPart_000_0012_01D24D63.2EC243B0"

> X-Priority: 3

> X-MSMail-Priority: Normal

> X-Mailer: Microsoft Outlook Express 6.00.2900.5931

> Disposition-Notification-To: "Richard F Moorey"

> <*********@tusker.co.uk>

> X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.6157

> X-Antivirus: avast! (VPS 161202-0, 02/12/2016), Outbound message

> X-Antivirus-Status: Clean

> This is a multi-part message in MIME format.

 

An SPF recordhas been added to the domain but how do I get BT to release th domain??

Hope someone can help please

 

Regards

Martin

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2 REPLIES 2
Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Domain blacklisting

You should remove all reference/email addresses in your post. This is a public forum.

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Moderator
Moderator
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Message 3 of 3

Re: Domain blacklisting

@Tuskertek If you have followed the email best practice guidance on this link and still have problems you'll need to get in touch with the postmaster via postmaster@btinternet.com

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